RF

Work

Experience

Eight years in regulated consumer product — from asset management and digital banking to leading sportsbook product at ESPN BET and theScore BET.

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Case Studies

2022–Present

Search & Discovery

Building search from scratch during a platform migration

Built ESPN BET's search experience from zero — cutting zero-result queries by 35%, nearly doubling search's share of total handle, and growing bet conversion through two years of iteration and a ground-up redesign.

SearchDiscoverySportsbookIteration

2024–Present

Parlay Lounge - a Pre-built Parlay Experience

Turning parlay betting from a hidden feature into a homepage destination

Identified a competitive gap, pitched the concept internally, and built Parlay Lounge from scratch — a curated pre-built parlay experience that became one of the most-used features on ESPN BET and theScore BET, driving meaningful parlay handle and an extraordinary add-to-bet conversion rate.

ParlaysMerchandisingPersonalizationMonetization

2025–Present

Spotlight Carousel

Turning the homepage into a primary betting surface

Conceived and built Spotlight Carousel from scratch — a CMS-driven, full-width homepage feature that surfaces curated betting events with a direct bet-to-betslip flow. During March Madness 2026, Spotlight was the origin point for 50%+ of all bets placed on featured games. Now live across eight sports.

HomepageMerchandisingEngagementMonetization

2024–Present

Live Streaming

Driving live betting revenue through in-app streaming

Built and launched live streaming across 12+ sports entirely as the sole PM — delivering four weeks ahead of schedule. Against a broader product headwind of flat or declining MAUs, streaming drove peak YoY improvements of 70% in GGR, 22% in bets placed, and 3% in handle on streamed events — evidence that the feature changed betting behavior, not just user counts.

Live BettingStreamingEngagementMonetization

Timeline

April 2021 – Present

Philadelphia, PA

Penn Entertainment

theScore BET · ESPN BET · Barstool Sportsbook

Lead Product Manager, Sportsbook

I've led product through Penn Entertainment's full sportsbook evolution — from Barstool Sportsbook through the ESPN BET relaunch to theScore BET — owning Discovery, Search, and Homepage pillars across both U.S. and Canadian markets.

  • Drove product through the Barstool Sportsbook → ESPN BET rebrand — the most successful sportsbook relaunch in U.S. history, reaching #1 on the App Store and top 5 on Google Play at launch.
  • Led the relaunch of theScore BET in the Canadian market, delivering a localized product experience under a distinct brand and regulatory framework.
  • Built search from scratch during a full platform migration — cutting zero-result queries by 35% and growing search-to-bet conversion by 86% through iterative relevance tuning, DSML modeling, and a ground-up redesign that introduced bet-from-search.
  • Conceived and launched Parlay Lounge — a curated pre-built parlay surface that reached 37% user penetration and a 73% add-to-slip bet placement rate.
  • Built and launched Spotlight Carousel, a homepage betting surface that became the primary bet placement path for major events — driving 50%+ Spotlight bet attribution during March Madness 2026.
  • Launched live in-app streaming across 12+ sports, driving peak YoY improvements of 70% in GGR and 22% in bets placed on streamed events against a backdrop of flat overall MAUs.

May 2019 – April 2021

Radnor, PA

BM Technologies

T-Mobile MONEY · BankMobile

Product Manager, Digital Banking Platforms

Managed feature delivery across mobile and web for T-Mobile MONEY in a regulated fintech environment. Owned customer communication strategy across push, email, SMS, and in-app channels. Drove QA automation and analytics tooling to improve delivery efficiency.

February 2017 – May 2019

Newark, DE

J.P. Morgan Asset Management

Associate Product Manager / Business Analyst

Delivered performance and reporting tools for Core Operations teams across global asset management divisions. Translated business requirements into technical specifications using SQL and Java.

May 2014 – February 2017

New York, NY

J.P. Morgan Chase Bank

Stock Borrow Loan Business Analyst – Team Lead

Led domestic stock loan operations across New York, Newark, and Mumbai. Managed SLA compliance and offshore process integration. Earned Team Excellence Award for leading a team migration from Brooklyn to Newark.